Last updated: 29 September 2026
1. Acceptance of terms
These Terms and Conditions (the "Terms") govern your access to the Eight-Cap website, client area and trading platforms, and the services we provide. By registering an account or using our services you confirm that you have read, understood and agree to be bound by these Terms, our Privacy Policy, our Risk Disclosure Policy and any other policies referred to here.
If you do not agree with these Terms, you must not use our services.
2. Eligibility
To use our services you must:
- Be at least 18 years old, or the age of majority in your jurisdiction if higher.
- Have full legal capacity to enter into a binding agreement.
- Not be a resident of any jurisdiction where our services are restricted or where their use would be contrary to local law or regulation.
- Provide accurate, complete and up-to-date information and documentation.
We may refuse any application at our discretion and are not obliged to give reasons.
3. Account registration and verification
You must complete our identity and address verification process before you can trade or withdraw funds. We may request additional information at any time to comply with anti-money-laundering and know-your-customer obligations. You agree to notify us promptly of any change to the information you have provided. You may hold only one live account per tier unless we agree otherwise.
4. Our services
Eight-Cap provides execution-only access to CFDs on forex, metals, energies, indices, shares, raw materials, cryptocurrencies and ETFs. We do not provide personal investment advice or portfolio management. Any analysis or educational content is general information only. Instruments, trading hours, leverage and conditions are published on our platforms and may change.
5. Orders and execution
We will take reasonable steps to execute your orders on the best terms available in accordance with our order execution practices. You accept that:
- Prices quoted on the platform are indicative and may change before your order is executed.
- Orders may be executed at a different price from the one requested, especially in fast-moving markets.
- We may reject or cancel orders placed on manifestly erroneous prices, during system malfunctions, or in breach of these Terms.
- Trading may be suspended for an instrument where the underlying market is closed or disrupted.
6. Margin and leverage
You must maintain sufficient margin in your account at all times. We may change margin requirements and leverage limits at any time, including without prior notice in volatile markets. If your margin level falls below our stop-out level, we may close some or all of your positions. You are responsible for monitoring your account.
7. Deposits and withdrawals
Deposits must come from accounts held in your own name. Withdrawals are normally returned to the original funding source up to the amount deposited, with any remaining balance paid by bank transfer to an account in your name. We may delay or decline a withdrawal while we complete compliance checks. We are not responsible for fees charged by banks or payment providers.
8. Fees and charges
You agree to pay the spreads, commissions, swap charges and other fees applicable to your account type, as published on our website and platforms. We may amend our fees by giving you notice, except where changes are required by market conditions or third-party providers.
9. Bonuses and promotions
Any promotion we offer is subject to its own terms, which will be provided at the time. We may withdraw or change promotions at any time. Promotions never alter the risks of trading.
10. Prohibited activities
You must not use our services to engage in:
- Money laundering, terrorist financing or any other unlawful activity.
- Market manipulation, latency or price-feed arbitrage, or exploitation of pricing errors.
- Abusive trading strategies, including coordinated trading across related accounts to exploit our systems.
- Unauthorised access to our systems, or the use of automated tools that interfere with platform stability.
If we reasonably suspect prohibited activity, we may void trades, restrict or close your account and report the matter to the relevant authorities.
11. Intellectual property
All content on our website and platforms, including text, graphics, logos, software and data, is owned by or licensed to Eight-Cap and is protected by intellectual property laws. You may use it only for your personal, non-commercial use of our services.
12. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, consequential or special loss, loss of profit or opportunity, or losses resulting from market movements, your trading decisions, failures of third-party systems, or events beyond our reasonable control. Nothing in these Terms excludes liability that cannot lawfully be excluded.
13. Indemnity
You agree to indemnify us against any losses, costs or liabilities we incur as a result of your breach of these Terms or your misuse of our services.
14. Suspension and termination
You may close your account at any time by contacting us, subject to closing any open positions and settling amounts owed. We may suspend or terminate your account with notice, or immediately where required by law or where you breach these Terms. Termination does not affect rights and obligations that arose before it.
15. Complaints
If you are dissatisfied with our service, contact us at support@eight-cap.io with details of your complaint. We will acknowledge it promptly and aim to provide a final response within the timeframes required by applicable regulation.
16. Changes to these Terms
We may amend these Terms from time to time. We will notify you of material changes by email or through your client area. Continuing to use our services after changes take effect means you accept the updated Terms.
17. Governing law
These Terms are governed by the laws of the jurisdiction in which the contracting entity is established, and disputes are subject to the courts of that jurisdiction, unless mandatory law in your country of residence provides otherwise.